FAQs
Find the answers to your questions
Choosing and fitting my lampshade
What is the E14 reducer ring for?+
The reducer ring fits inside the shade’s E27 fitting to adapt it to an E14 lamp holder. For an E27 holder, simply remove the ring.
Without the ring: E27 fitting
The reducer adapts the shade fitting. It does not change the bulb type used by your lamp.
Illustrative diagrams: the appearance of the parts may vary with your lamp.
Ready-to-create kits
Are the electrical components included in the boxes?
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No. No electrical components are included in the kits.
What is the purpose of the plastic ring included in the box?
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The white ring is a reducer: it fits inside the lampshade’s E27 fitting to adapt it to a compatible E14 lamp holder. For an E27 lamp holder, remove the ring. It does not change the type of bulb used by your lamp.
Can I use my own fabric?
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To make a lampshade with your own fabric, you can order a custom-cut lampshade PVC panel, from €29. You receive a physical panel cut to the dimensions of your project and ready to cover.
Our DIY kits include the Maison Cossettini fabric selected from the options on the product page.
Can I buy the fabrics separately?
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No. We no longer sell fabrics separately or by the metre. Our designs are available on our lampshades, cushions and in our DIY kits.
Can I give a gift set without choosing the fabric for the person?
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Yes. Give a Maison Cossettini gift card so the recipient can choose their kit and pattern from the options available on the website.
Can I choose a different type of fabric than cotton satin?
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Our DIY kits come with organic cotton satin fabric featuring exclusive Maison Cossettini designs. Available patterns and dimensions are listed on each product page.
Fabrics are no longer sold separately.
What if I made a mistake in the dimensions of the box?
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Returns and refunds are only possible if the box has not been opened. Return shipping costs are your responsibility.
There are some pieces missing from my box, what should I do?
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Please fill out the contact form directly, specifying the missing information.
What should I do if I notice a problem?
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For any issues concerning your order (breakage, delivery delay, theft, etc.), please fill out the contact form directly, describing the problem so that our team can resolve it as quickly as possible and keep you informed.
Returns and custom-cut panels
Can I return a custom-cut lampshade panel?
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No. Each lampshade PVC panel is cut specifically to the measurements you supply. No return, exchange or refund is accepted for a change of mind or an error in the measurements supplied by the customer. Check your measurements before ordering.
Your statutory rights regarding faulty goods or goods that do not conform to the order remain unaffected. Read our returns policy.
How do I return a lampshade?
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Please return your lampshade in its original, intact packaging, with the original supports and protective materials, to protect it in transit. Keep all packaging until you have decided to keep the product.
If the original packaging is no longer available or has been damaged, use packaging that provides equivalent protection. Missing or damaged original packaging does not, by itself, remove your statutory right of withdrawal. Include the accessories and documents supplied with the lampshade.
Notify us of your decision to withdraw within 14 calendar days from the day after delivery, then return the product within 14 days of that notification. Return postage is at your expense, except where a fault or non-conformity is covered by your statutory rights. Read our returns policy.
Craftsmen & professionals
Can I use the kits to run my workshops?
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Yes. The kits can be used directly as ready-to-distribute materials for each participant. They contain everything needed to make a laminated lampshade. The fabric is included and can be chosen by you in advance.
Can I sell the kits to my clients at the end of the workshop?
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Yes. The kits are designed to be aesthetically pleasing and complete enough to be sold as finished, "ready-to-create" products. You choose the fabric you want to include from our range of fabrics.
What shapes of lampshades can I make with the kits?
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Maison Cossettini specializes in cylindrical and conical shapes, intended exclusively for laminated lampshades .
What are the maximum possible dimensions for a box?
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To ensure all the equipment fits in the case:
- the diameter of the circles (hand games) must not exceed 35 cm ;
- The height of the polyphane (and the template) is limited to 35 cm .
Why is there a limit to the dimensions?
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The kits are designed with a specific format. Beyond 35 cm, the elements no longer fit properly in the box and therefore cannot be presented as a ready-to-create kit.
Can I order larger kits?
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Yes, you can order materials in larger sizes, but ready-to-create kits cannot be supplied for these larger sizes.
Are the fabrics included?
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Yes. The boxes include premium fabrics with exclusive designs , selected to create a strong and harmonious visual effect.
Can I choose the fabrics for my boxes?
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Yes. You can select fabrics from the current collections, as long as they are available.
Is it more expensive than making my own kits?
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A Maison Cossettini box saves you time, guarantees consistent professional quality and provides a premium presentation that increases the perceived value of your workshops.
The cost is quickly offset by:
- less preparation,
- fewer technical errors,
- greater customer satisfaction
- a better brand image.
What exactly is in a box?
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One box contains:
- Polyphane cut to your dimensions
- Hand games adapted for children
- rolled edge/rolling edge tool
- Exclusive premium fabric
- Supplies needed: double-sided adhesive
- Matching bias binding box for a neat presentation
You can also include a thank you card referencing your workshop.
Are the boxes easy to store?
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Yes. They are delivered folded to optimize your storage space and facilitate transport.
What is the preparation time for a custom-made gift box?
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The delivery time depends on the order volume and the fabrics chosen. An estimated delivery time can be provided upon contact.
Do you offer trade prices?
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Yes. A price list for tradespeople is available upon request.
Can I order complete packages for 5 or 10 people?
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Yes. The workshop packages are specially designed for 5 or 10 participants and include all the necessary materials.
How do I obtain the artisan price list?
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Simply contact us. We will send you your personalized grid along with the available options for creating your first packages.
Can I mix different fabrics in the same order of boxes?
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Yes, you can create an order with multiple fabrics as long as each box remains uniform and complete. The fabric is cut to the correct dimensions for a given kit.
Are the kits suitable for beginners?
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Yes. They are designed to be accessible, including for participants who have never made a lampshade before. They are perfectly suited for introductory workshops.
Do you provide tutorials or educational materials?
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Yes, the assembly instructions are included in each box.
Can I use my own fabrics in the kits?
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Maison Cossettini gift sets are designed to showcase exclusive premium fabrics, selected for their quality, durability and harmonious designs.
To preserve the consistency, the aesthetics of the box and the final appearance of the lampshade, the boxes are offered with Maison Cossettini fabrics only .
This ensures an optimal experience for your participants and a premium result at every workshop.
Can I order large quantities for a full season of workshops?
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Yes, large volumes can be prepared on request with suitable lead times and preferential rates.
What happens if a fabric is out of stock?
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A similar alternative will be offered, or you can choose another design from our current collections. Any items out of stock will be indicated when you contact us.
Are the gift sets suitable for resale in stores?
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Yes. Their visual quality, presentation and finish make them products perfectly suited for direct sale in physical stores or online.
How long does it take to make a lampshade using a box?
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In a workshop setting, the average time is 45 minutes to 1 hour depending on the participants' level. This is perfectly suited to standard workshop formats.
Can I offer several lampshade sizes in the same workshop?
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Yes, as long as all the sizes chosen respect the limits:
- hand games ≤ 35 cm,
- polyphane height ≤ 35 cm
This ensures that everything fits in the boxes.
Can I sell the gift sets on my own eShop?
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Yes, if it's part of your business. The boxes are designed to be aesthetically pleasing, clear, and ready to be offered to your customers.
Is there a minimum order quantity?
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Individual orders are possible. Discounted prices or packs are available for 5 or 10 boxes.
Can the boxes be sent directly to my end customer?
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For now, the boxes are sent directly to the craftsman.
Can't find the answer to your question?
Contact our workshop using the contact form and we will get back to you as soon as possible.